Frequently Asked Questions

Below are the answers to the questions we are often asked regarding our tours, booking information and our coaches. If you have questions not answered here, please contact our office or submit your enquiry using our contact us form.

Booking your tour

No, we are aware that people can be on holiday when they buy their tickets so we never send them. We send an email confirming the tour purchase and tickets can be collected from our office at 87 High Street the morning of the tour departure or before.
Yes, you can – call our reservation centre on +44 131 557 0162 open daily from 08:00hrs until 21:00hrs (UK time).
Concession tickets are for students with a valid student ID or passengers of 60 years old and over.
Our reservation centre staff are very knowledgeable and will be happy to help you to complete your booking. Call +44 131 557 0162 or email: [email protected]
Some of our tours require confirmation of availability before booking, this is specified on each individual tour page.
Yes, please contact us and let us know what you are looking for and we will organise it for you. Please email us at: [email protected] for a no obligation quote.

Departure Day

Unless specified otherwise, all tours depart from outside our office at 87 High Street, Royal Mile, Edinburgh EH1 1SG.
You must be at the departure point 15 minutes prior to the advertised departure time.
Of course! We are happy to take booking on arrival. However, you may get better prices online and sometimes the tours are sold out. It is recommended that you book in advance.
Our tours all finish back in Edinburgh City Centre, near to Waterloo Place.

About the journey

Yes, no problem at all. Our coaches have luggage facilities. Just remember to ask for them back at the end of the trip.
Most of our vehicles have toilet facilities. However, we cannot guarantee 100% this as vehicle may change up to the night before.
Yes, the tours are conducted with an English speaking guide.
No, they are not included in the tour price. We have stops where you can buy as you go along or you can bring your own picnic.
This optional visit is purchased in cash on the coach the day of the tour.