All our tours depart from the Scotline Tours office on 87 High Street (The Royal Mile), Edinburgh, EH1 1SG
At what time do I check in for my tour?
You must be at the departure place 15 mins prior the departure of your tour.
Are breakfast and lunch included in the tour price?
No, they are not included in the tour price. We have stops where you can buy as you go along or you can bring your own picnic.
Are the tours in English language?
Yes, the tours are conducted with an English speaking guide.
When do I buy the combined optional visits to Urquhart castle and Loch Ness cruise?
This optional visit is purchased in cash on the coach the day of the tour.
Can I take my luggage with me if I take a day tour?
Yes, no problem at all. Our coaches have luggage facilities. Just remember to ask for them back at the end of the trip.
Do your vehicles have toilet on-board?
Most of our vehicles have toilet facilities. However, we cannot guarantee 100% this as vehicle may change up to the night before.
Do you do customized tour for groups?
Yes, please contact us and let us know what you are looking for and we will organise it for you. Please email us on: email@example.com to get a quote.
Can I book a day tour when I arrive?
Of course! We are happy to take booking on arrival. However, you may get better prices online and sometimes the tours are sold out. It is recommended that you book in advance.
Am I entitled for a concession ticket?
Concession tickets are for students with a valid student ID or passengers of 60 years old and over.
I keep getting a credit card declined error message while trying to book. What do I do?
Our reservation centre staff are very knowledgeable and will be happy to help you to complete your booking. Call 0044 131 557 0162 open daily from 08:00hrs until 21:00hrs (UK time).
Do you send the tickets when I purchase a ticket online?
No, we are aware that people can be on holiday when they buy their tickets so we never send them. We send an email confirming the tour purchase and tickets can be collected from our office at 87 High Street the morning of the tour departure or before.
Can I book over the phone?
Of course! Call our reservation centre on 0044 131 557 0162 open daily from 08:00hrs until 21:00hrs (UK time).